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FAQ's

What is an AI chatbot and how does it work?

An AI chatbot is a software application that uses artificial intelligence to understand and respond to user input in natural language. It processes your questions and commands, interpreting the intent behind them, and then formulates responses based on a large database of language patterns and specific programmed knowledge.

Is the AI chatbot able to keep my information private and secure?

Yes, privacy and security are top priorities. The chatbot is designed to handle your data securely and to ensure that conversations remain confidential. Make sure to avoid sharing sensitive personal information like passwords or credit card numbers, as general security practices.

What are the key benefits of implementing an AI chatbot like ConnectLead in my sales process?

Implementing an AI chatbot can significantly enhance your sales process by providing 24/7 customer engagement, speeding up response times, and handling routine inquiries efficiently. This allows your sales team to focus on more complex tasks and personal interactions, potentially increasing overall sales effectiveness and customer satisfaction.

What training is required for my team to effectively use an AI chatbot?

ConnectLead is easy to use and video instructions are provided to guide you through initial setup. Support is also available via live chat and email in case you need help. Sign up for a Super User plan and get your initial setup done by one of our experts.